FAQ

Frequently Asked Questions

Do you only operate in Scotland?+

No. While Scotland remains one of our core destinations, we arrange private tours, airport transfers and packages across the United Kingdom, including London and other major cities.

How do I book a service?+

The quickest way is to message us on WhatsApp with your dates and what you are looking for. We will confirm the details and arrange everything from there.

Can I request a custom itinerary?+

Yes. Every private tour and package is arranged individually, so let us know your interests, timeframe and any specific places you would like to include.

Do you offer support in Arabic?+

Yes, Arabic-speaking support is available on request throughout your booking and your trip.

Which cities do you cover for airport transfers?+

We cover major UK cities including Glasgow, Edinburgh, London and Manchester, with other locations available on request.

Can I change or cancel my booking?+

Changes and cancellations are handled according to our Terms and Conditions. Contact us as early as possible if your plans change, and we will do what we can to accommodate you.

I run a tour, property or vehicle service. Can I work with Alaiban Tourism?+

Yes. Visit our Partner With Us page and complete the application form. Our team reviews every submission.