1. Introduction

 

Welcome to Alaiban Tourism.

By accessing our website, making an enquiry, or confirming a booking with us, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

 

Alaiban Tourism operates as a tourism and travel services provider within the United Kingdom.

 

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2. Services

 

We provide tourism-related services including but not limited to:

•Private chauffeur-driven tours

•Bespoke travel itineraries

•Airport transfers

•Guided tours and sightseeing experiences

•Accommodation and activity arrangements (through third-party providers)

 

All services are subject to availability and confirmation.

 

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3. Bookings & Confirmation

•All bookings must be confirmed in writing (email or WhatsApp).

•A booking is considered confirmed only after receipt of the required deposit or full payment, as specified at the time of booking.

•Alaiban Tourism reserves the right to decline or cancel any booking at its discretion if required.

 

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4. Prices & Payments

•All prices are quoted in GBP (£) unless stated otherwise.

•Prices may vary depending on season, availability, group size, vehicle type, and itinerary complexity.

•Any additional services requested after confirmation may incur extra charges.

•Payment deadlines will be clearly communicated during the booking process.

 

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5. Cancellations & Refunds

 

Cancellation policies may vary depending on the service and third-party suppliers involved.

 

Unless otherwise stated:

•Cancellations made 14 days or more before the service date may be eligible for a partial refund.

•Cancellations made within 14 days of the service date are generally non-refundable.

•No refunds will be issued for no-shows or unused services.

 

Refunds, if applicable, will be processed within a reasonable timeframe.

 

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6. Changes to Itinerary

•Minor changes to itineraries may occur due to weather, traffic, safety concerns, or circumstances beyond our control.

•Alaiban Tourism reserves the right to modify routes, timings, or services when necessary to ensure client safety and service quality.

 

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7. Client Responsibilities

 

Clients are responsible for:

•Ensuring they hold valid passports, visas, and travel documents

•Arriving on time at agreed pick-up locations

•Respecting local laws, customs, and regulations within the UK

•Informing Alaiban Tourism of any medical conditions or special requirements in advance

 

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8. Liability

•Alaiban Tourism acts as an organiser and facilitator of tourism services.

•We are not liable for delays, cancellations, losses, injuries, or damages caused by third parties, weather conditions, or events beyond our control.

•Our liability, where applicable, is limited to the value of the services booked directly with us.

 

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9. Third-Party Suppliers

 

Accommodation providers, activity operators, and other third-party services are subject to their own terms and conditions. Alaiban Tourism is not responsible for the acts or omissions of such suppliers.

 

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10. Website Use

•All content on this website is the property of Alaiban Tourism and may not be copied or used without permission.

•We do not guarantee that the website will be free from errors or uninterrupted at all times.

 

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11. Privacy

 

We respect your privacy. Any personal information collected will be used solely for booking, communication, and service purposes in accordance with applicable UK data protection laws.

 

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12. Governing Law

 

These Terms & Conditions are governed by and construed in accordance with the laws of Scotland / United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of UK courts.

 

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13. Contact Information

 

For any enquiries regarding these Terms & Conditions, please contact us at:

📧 info@alaibantourism.com

📱 WhatsApp / Phone: +44 7818 079 355